Yes! While your dress is listed with us, you are welcome to take it back once for your own personal wear or permanently, if the dress is not currently being rented. We request 72-hour notice so that we have ample time to make the arrangements. We also request that the dress is returned to us dry cleaned within 7 days, so that we can carry out future rentals!
At the end of each month, if your dress(es) rent, our team will send you a detailed commission log. You can request to have your commission sent to you by e-transfer at any time. Alternatively, you can save your commission and use it toward a future personal rental!
If your dress is damaged beyond repair under our care (i.e. large tears, permanent stains), you will receive 35% off the stated original retail price back. Regular wear and tear does not apply.
PS – wear and tear includes loose or fallen beading, light stretching, or slight discoloration.
We focus on collecting primarily designer and high-end contemporary dresses. However, we are always open to seeing special high-quality pieces!
We can take that off your hands. We can dry-clean it for you and deduct it from your first commission. However, we won’t say no to a pre-cleaned dress 🙂
Let us know if you have dress(es) that you’d like to rent with us, via DM, email, phone or SMS. We’ll ask for initial photos to pre-qualify the dress(es). From there, we will set up an appointment to inspect the dress(es), fill out short forms, and begin marketing & renting your dress(es).
Absolutely! Just make sure to select the rental option for your required time period (4 days, 1 week, 1 month).
If you purchase our $10 insurance at the time of rental, you are not liable for any damages. However, if you decide to take the risk, you will be responsible to pay 35% of the original retail price (stated in your reservation form). If the dress is damaged and repairs can be made, you will be responsible to pay for the repairs (i.e. cleaning fees, tailoring, etc).
The dress would have to be torn or permanently stained to a point that we cannot repair it.
You can pay by credit or debit card upon delivery. Note that when you make a reservation, you will be required to pay a non-refundable $25 reservation fee. The $25 fee will be deducted off of your total rental price.
No sweat, you can change your mind! You can cancel at any time, but you will forfeit your $25 reservation fee. We kindly request 72-hour notice for cancellations.
For a limited time, delivery is included in the price of your rental! Note that this is only applicable if your requested location is on the island of Montreal, within a 15 km radius of our Westmount location. Alternatively, additional delivery fees will apply. The rental return is not included in the price.
Upon reservation, we will set a return date. You can either return your rental to our Westmount location, any time between 8:30 – 5:00 PM, or request an alternative return time. Additionally, you can schedule a pick up for your rental for an additional fee, which will be established based on your location. If your dress is returned late, additional fees may apply.
Good hygiene is important to us! Dresses are dry-cleaned prior to delivery.
For most dresses, we can offer temporary hems and strap adjustments, for an additional fee. Further alterations may be possible based on the acceptance from the original dress owner. You may also have the option to buy the dress and alter it to your liking, if the dress owner permits!
Dresses will be sold at the expressed permission of the dress owners.
You may have the option to re-list with us — but you will have to re-qualify the dress.