Terms of service


Welcome to the website (the “Website”) of Ocurent (“Ocurent”), www.ocurent.com. These Terms of Service (“TOS”) govern your use of the Service (defined below) and the Website. By using the Website or Service, you are stating that you have read and understand, and agree to be bound by these TOS. If you do not agree to be bound by these TOS and the Privacy Policy, please refrain from using the Service or Website.


Ocurent provides users with access to view luxury resale and rental items and book appointments on this Website to rent or purchase merchandise from the Ocurent showroom, located at 4098 St. Catherine O., Suite SS, in Montreal, Quebec.


You are responsible for the mode of access to the Website, such as internet service provider fees, airtime charges, and equipment.

You are permitted to use the Ocurent Website and Service for personal use only. Ocurent does not permit any downloading or copying of Website information for the benefit of another vendor, organization or third party. All content shared on the Website belongs to Ocurent, and is not permitted for reposting or any reuse, without written permission.

You are prohibited from using the Website or its content for (1) illegal and immoral purposes by yourself or third parties, (2) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation, (3) to violate our intellectual property rights or those of third parties, (4) to harass, mistreat, insult, hurt, defame, slander, disparage, intimidate, or discriminate against anyone for any reason, including but not limited to, the basis of sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability, (5) to submit false or misleading information, (6) to upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Website and Service, (7) to collect or track the personal information of others, (8) to spam, phish, hijack a domain, or exract information of others, (9) to infringe or circumvent the security measures of our Service, or any other website. Any unauthorized use by you shall terminate your permission of use of the Website and Service.


The Ocurent showroom is accessible by appointment only, for the use of the Service. Appointments are booked in 30-minute or 60-minute sessions on the Website’s booking platform, and are limited to one appointment per person per day. Additionally, in order to optimize service, you agree to provide true information about yourself as prompted by the Website’s booking platform.

Ocurent requests a 24-hour notice for appointment rescheduling or cancellation. If you do not show up for your scheduled appointment within 15 minutes of the scheduled time, without providing notice, Ocurent will mark the appointment as cancelled, and may refuse access to the showroom. Additionally, Ocurent has the right to refuse the Service and/or access to the showroom at any time, if Ocurent has reasonable grounds to suspect any danger to Ocurent, or if any of the terms in the Appointment Booking Policy are not respected.


The Website may be used by individuals under 18 years of age, however rental and purchase transactions will only be eligible to adults over the age of 18, whose credit card information is approved by Ocurent’s merchant and processing agent. If you are under 18 years of age, you may book an appointment only with the involvement and approval of your parents or legal guardian.


Ocurent’s designer authentication process is handled internally; and the designers listed on the Website are not involved in this process, nor are they partnered or affiliated with Ocurent.


All content, products, and services on the Website, or available through the Service, or obtained from a website to which the Website is linked (a “Linked Website”) are provided to you “as is” without warranty of any kind. Ocurent does not endorse and is not responsible for (1) the accuracy or reliability of any opinion, advice or statement made through the Website or Service by any party, (2) any content provided on Linked Websites or (3) the capabilities or reliability of any product or service obtained from a Linked Website.

Other than as required under applicable consumer protection law, under no circumstance will Ocurent (including it’s directors, managers, affiliates, agents, contractors, trainees, suppliers, service providers and licensors) be liable for any loss or damage caused by a user’s reliance on information, product or service obtained through the Website or a Linked Website. It is the responsibility of the user to evaluate the accuracy, completeness or usefulness of any opinion, advice or other content available through the Website, or obtained from a Linked Website.


You are responsible for any information, content, posts or comments that you share on the Website. You are prohibited from submitting any content on the Website that is illegal, defamatory, offensive, obscene, confidential, proprietary, invasive of privacy or publicity rights, infringing on intellectual property rights, harmful, threatening, false, fraudulent, libelous, vulgar, profane, abusive, harassing, hateful, racially, ethnically or otherwise objectionable. Additionally, you are prohibited from submitting any content that contains software viruses, malware or any damage to the Website or Service, advertisements or solicitations of any kind, impersonation and personal information of others. Ocurent is under no obligation to review any of the submitted content and will thus assume no responsibility or liability accordingly. Ocurent may choose to occasionally monitor content submitted and may remove such content at their discretion.

You authorize Ocurent to publicly or privately use, modify or adapt, distribute, publish, or sublicense any content that you submit to the Ocurent Website, email, or social media (other than personal information, as addressed in the Privacy Policy) at any time. Additionally, by submitting content to Ocurent, you agree that you have full usage rights for any such content, along with permission to grant usage rights to Ocurent. As such, Ocurent’s usage of submitted content is authorized and does, nor will, not infringe on any third party rights.


Information on the Website may not always be accurate, complete or up-to-date, as errors or omissions may occur. Ocurent reserves the right to correct any such described issues without liability (including, but not limited to, any piece of merchantability, fitness for a particular purpose, description, size, quality, condition, faults, defects, attribution, authenticity, rarity, or importance), and information on the Website may be changed at any time, without notice. The information provided on the Website is for informational purposes only; trusting the content presented on the Website is at your own risk.


It is possible that the merchandise on the Website may not be available to try on or rent on your specified date. All merchandise has been photographed upon original receipt and reflects the condition of the merchandise as originally received. It is important to note that the merchandise may differ after being worn and dry-cleaned over time, and may thus not reflect the exact condition as the photograph. Additionally, the colour of the merchandise may vary per monitor. Ocurent places a great importance on representing merchandise on the Website as accurately as possible; and will also remove merchandise from the Website if the quality no longer reflects the quality standards of Ocurent.

All prices on the website are listed in Candian dollars. Ocurent may change the prices and descriptions of any product on the Website at any time, without notice, at their discretion. Additionally, Ocurent reserves the right to remove or discontinue the offering or quantity of a product at any time. Ocurent is also permitted to limit the sales of their products or Service to any person, and in any geographic region or jurisdiction, which may be exercised on a case-by-case basis.


You agree to indemnify and hold Ocurent harmless from and against any and all fines, penalties, losses, and other damages of any kind (including attorney fees), incurred by Ocurent and its affiliated parties (including, but not limited to, our partners, managers, directors, agents, contractors, licensors, service providers, suppliers, trainees, and employees), due to any claims that arise out of your (1) breach of the TOS, (2) fraud committed, (3) violations of any laws or the rights of a third party. You also agree to defend Ocurent and its affiliated parties against any such claims.


The obligations and responsibilities incurred by both parties pertaining to the TOS will remain in effect after the termination or expiration of the TOS. You are permitted to terminate the TOS at any time by notifying us that you no longer wish to use the Service or by discontinuing the use of the Website. Ocurent may also terminate the TOS at any time without notification, and should this occur, you will remain responsible for any and all amounts due up until the termination date.


Ocurent will not be held responsible or liable for any failure or delay in the performance of its obligations, stated in the TOS, under circumstances that may, directly or indirectly, arise by forces that are beyond its control, which include, but are not limited to, (1) acts of war, terrorism, riots, or civil or military disturbances, (2) labour srtikes, (3) nuclear or natural catastrophes, (4) other causes beyond the reasonable control of Ocurent. It is understood that Ocurent will use reasonable efforts to resume performance as soon as possible.


In the event that any provision in the TOS is deemed invalid, void, or unenforceable, the validity of the remainder of the TOS shall not be affected.

Any failure by Ocurent to exercise or apply any of the provisions of these TOS should not constitute a waiver of this provision. These TOS constitutes the entire agreement between you and Ocurent, and will govern your use of the Service and replace any and all communications, proposals, and all agreements between you and Ocurent. By using the Website or Service, you signify your acceptance of the TOS. If you do not agree with these TOS, please refrain from using the Website and Service. Additionally, sporadic changes may be made to the TOS. By using the Website or the Service, you agree to be bound by any such revisions. You are encouraged to review the TOS to stay informed.

These TOS, along with any additional agreements through which we provide you with the Service will be governed by and interpreted under the provincial laws of Quebec, Canada.


Ocurent customers are responsible for all shipping costs and fees, which vary based on their region. Ocurent will cover shipping costs with purchases over $250 CAD. Ocurent will support the packing and shipping of merchandise ordered by customers. Ocurent will not be liable for acts or omissions of third party packers or shippers. We will require presentation of government issued identification prior to release of a piece to the customer or the customer's authorized representative.

To return an item purchased from Ocurent, the customer must re-list the item with Ocurent. The customer will be prompted to provide photos of the item and it's current condition, along with completing a short form provided by Ocurent. For any issues with the return process or policy, contact info@ocurent.com.


If you have any questions or comments about these TOS or this Website, please contact us by email at info@ocurent.com.